wow that is BAD!
without giving details, what area are you folks in ? I would definatlely continue "climbing the command tree" 'til you get high up enough to get some results...that's my .02 , my dealer would probably be OK to deal with IF I have a problem.I hope I don't , of course. He may change his tune if he finds me out at the roadcourse...is your dealer trying to be helpful at all? have you contacted KTM in Ohio? I hope it works out for your bro. The bit of experience I've had with KTM, leaves me warm and fuzzy. The bikes and componets are generally considered top quality,as you probably realize.Please keep us posted, and good luck with the situation.
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KTM690SM,VTR1000,RZ350,RM250,GSXR600,ATK450SM, 2008 FLHX 
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