I think you need to go to a different dealer. I bought the KTM heated grips, fitted them myself but my grips were already turned on! Whether my dealer turned them on when I bought my bike off them or whether KTM are just looking for more ways to make money, I can't answer that. I have had my bike five years now and my dealer will bend over backwards to help, that's why he has had my business for the last five years. When you find a good one you stick with them.All good points and well taken..
The problem I’m having is directly related to what I paid and what I’m getting. It all started when I had to cough up another $500 US for software upgrades even before I got out the door. A week later I had to pay another $125 to have them turn on my grips, which I bought and installed. They were slightly pissed that I didn’t have them do the whole procedure.. “ya know, we normally don’t do it this way and we’ll have to make sure you installed them correctly before proceeding” right.. f you too..
After doing my 1st oil change, I couldn’t reset the mindless service light ( I know the procedure, seen it done, and done it many times on my 390). I was charged $75 to have it turned off! Of course they entered in the record, “customer did his own oil change”
And now after 1000 miles of riding, I realized the low end just felt wrong and uninspiring. (I’m well aware how fast this bike is in the upper ranges especially when pinned and in the proper gear for beast speeds..it’s more than I’ll ever need)..so then I realize (from these forums) that if I want a smoother engine, I have to do upgrades or live with what I have..arghhhh! Air box, decat exhaust, flashes, dongles, PC 5, Bren tuning etc; my head and wallet are spinning..
The suspension is downright harsh and uncompliant and there’s nothing I can do about it..uneven, bumpy and rutty pavement is a nightmare..At this point, I’m questioning buying an $18k bike that’s not worth 18k in my opinion..the TFT screen is a blinking joke AND there’s no replacement for it..plasticky outdated controls? 18k bike?
So what does KTM do? They rebuild the complete bike with new design, tweaks, chassis, controls, suspension, brakes, wheels, tires, TFT etc; it really tells you how they feel about the gen 2..
Now that I’m the black sheep enemy of the forum, the complainer who’s never happy, that’s wrong..I take full responsibility for making the purchase and not doing my due diligence..I do like the bike and with a few mystery upgrades I’m no doubt gonna love and enjoy it..but my devotion to KTM has turned the corner..now I know..thanks for reading and listening..
Sent from my iPad using Tapatalk